Data Protection statement
1. Controller
Controller within the meaning of data protection law is:
Klüber Lubrication GmbH
Prinzenstr. 46-50
58332 Schwelm
Phone.: +49 2336 - 919 100
Fax: +49 2336 - 919 120
Email: info@traxit.com
- In the following also "Traxit"
You can contact our data protection officer as follows:
Data Protection Officer of Klüber Lubrication GmbH
c/o activeMind AG Management- und Technologieberatung
Potsdamer Str. 3
80802 Munich
Phone: +49 (0)89 / 91 92 94 - 900
Email: klueber@activemind.de
2. What processing activities are carried out on the website?
Basic information on recipients of data in the group and sales partners:
Klüber Lubrication GmbH, with its brand Traxit Wire Lubrication, is part of the Klüber Lubrication corporate group. Klüber Lubrication is a globally active company embedded in the Freudenberg Group. Personal data is processed by Traxit employees, Klüber employees, globally operating independent sales companies, and affiliated companies.
An overview of subsidiaries within the corporate group and all independent sales companies is available here.
a. Contact form
Purpose, legal basis, and legitimate interest
The data you enter is stored for the purpose of individual communication with you. The processing of the data entered into the contact form is based on our legitimate interest (Art. 6(1)(f) GDPR). By providing the contact form, we aim to offer you an uncomplicated way to contact us in order to receive information or to be directed to further contact points. Your entries are stored for the purpose of handling your enquiry and for any follow-up questions.
If you contact us to request an offer, the data entered into the contact form is processed for the purpose of carrying out pre-contractual measures (Art. 6(1)(b) GDPR).
If you specify a country outside our own sales territory, product enquiries will be forwarded to our independent sales partners for further processing. This is based on our legitimate interest (Art. 6(1)(f) GDPR) in global marketing and product distribution.
Recipients:
Our affiliated companies and independent sales partners can be found here:
Our website is maintained by a service provider acting as our processor:
https://www.ryze-digital.de/
If you send us a request regarding an offer, service providers we engage may receive data if needed to fulfil their tasks (e.g., IT services, third parties involved in fulfilling the contract such as suppliers).
All service providers are contractually obliged to treat your data confidentially.
Storage period:
Data will be deleted no later than 6 months after the enquiry has been processed.
If a contractual relationship is established, statutory retention periods apply and your data will be deleted after 6 or 10 years.
If your enquiry is forwarded to independent sales partners, further processing and storage of your data is subject to their responsibility. Traxit has no influence over processing once data has been transferred.
Provision required or necessary
Providing your personal data is voluntary. However, we can only process your enquiry if you provide your name, email address, and the reason for your enquiry.
Right to object:
Please refer to the information on your right to object under Art. 21 GDPR further below.
b. Accessing our website
Purpose, legal basis, and legitimate interest
When you access our website without registering or providing information, general information is automatically collected (server log files). This includes the browser type, operating system used, domain name of your internet service provider, your IP address, and similar data.
These data are processed for the following purposes:
- Ensuring trouble-free website connection
- Ensuring smooth use of the website
- Evaluating system security and stability
- Administrative purposes
We reserve the right to review server log files retrospectively if there are specific indications of unlawful use.
We do not use this data to identify you personally. Information of this kind may be analysed statistically to optimise our website and its technology.
Processing is carried out pursuant to Art. 6(1)(f) GDPR based on our legitimate interest in improving the stability and functionality of our website.
Recipients:
We use technical service providers for operation and maintenance of our website, who act as processors:
https://www.ryze-digital.de/
Storage period:
Data is deleted when it is no longer required for the purpose of collection — usually at the end of the respective session.
Provision required or necessary:
Providing these personal data is neither legally nor contractually required. However, without the IP address and cookie ID, the service and functionality of our website cannot be guaranteed.
Right to object:
See Art. 21 GDPR information below.
c. Cookie-Consent-Management
Purpose and Legal Basis
We use the consent manager provided by Usercentrics to obtain your consent for the storage of certain cookies on your device and to document this in a manner compliant with data protection regulations. The provider of this technology is Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich (hereinafter “Usercentrics”).
When you visit our website, the following personal data is transmitted to Usercentrics:
Your consent(s) or withdrawal of your consent(s)
- Your IP address
- Information about your browser
- Information about your device
- Time of your visit to the website
Usercentrics also stores a cookie in your browser in order to assign the consents you have granted or withdrawn. The data collected in this way is stored until you request us to delete it, delete the Usercentrics cookie yourself, or the purpose for storing the data no longer applies. Mandatory statutory retention obligations remain unaffected.
The use of Usercentrics is carried out to obtain the legally required consents for the use of cookies. The legal basis for this is Art. 6(1)(c) GDPR.
Recipients of the Data
Recipients are technical service providers. Usercentrics also receives your personal data and acts as a processor on our behalf. All service providers are contractually obliged to treat your data confidentially.
Storage Period
The consent data (consent and withdrawal of consent) is stored for a period of three years. The data is then deleted immediately.
Provision Required or Necessary
The provision of your personal data is voluntary. However, the functionality of the website cannot be guaranteed without this processing.
Objection
Please refer to the information on your right to object under Art. 21 GDPR further below.
Options for objecting to and removing data processed by Usercentrics can be found at:
https://usercentrics.com/de/datenschutzerklaerung/
d. Technically necessary cookies
Purpose, Legal Basis and Legitimate Interest
We use cookies to make our website more user-friendly. Some elements of our website require that the browser used can also be identified after a page change. The following data is stored and transmitted in these cookies in particular: Language settings
The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser can be recognised even after changing pages.
We require cookies for the following applications:
- Retention of language settings
- Storage of search terms
Processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in providing a user-friendly website.
Recipients of the Data
Recipients of the data may include technical service providers who operate and maintain our website as processors. We have concluded the corresponding data processing agreements with these providers. https://www.ryze-digital.de/
Storage Period and Cookie Details
Details on the storage period of the cookies and the scope of their functions can be found in the information provided to you at the beginning of your visit to our website via our cookie consent management under the “Services” section.
Provision Required or Necessary
Providing the aforementioned personal data is neither legally nor contractually required. However, without this data, the service and functionality of our website cannot be guaranteed. Individual services or features may be unavailable or limited.
Right to Object
Please refer to the information on your right to object under Art. 21 GDPR further below.
Note on Cookies
You can, of course, view our website without cookies in principle. Internet browsers are regularly configured to accept cookies. In general, you can deactivate the use of cookies at any time via your browser settings. Please use the help features of your internet browser to learn how to change these settings. For standard browsers, see the list below. Please note that some features of our website may not function properly if you deactivate cookies.
Where these cookies may involve personal data, we inform you of this in the following sections.
You can delete individual cookies or the entire cookie inventory via your browser settings. You will also find information and instructions on how to delete these cookies or block their storage in advance. Depending on your browser provider, the necessary information can be found under the following links:
- Mozilla Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
-
Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
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Google Chrome: https://support.google.com/accounts/answer/61416?hl=en
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Opera: https://www.opera.com/help
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Safari: https://support.apple.com/kb/PH17191?locale=en_GB&viewlocale=en_GB
e. Technically non-essential cookies
Purpose and Legal Basis
On some of our web pages, “cookies” are used. This standard technology involves small text files that are stored on the device you are using and that make it possible, among other things, to make your visit to a website more convenient or more secure. Cookies can also help tailor a website’s offerings more closely to the interests of visitors or improve the site in general based on statistical analyses.
Information on which cookies we use can be found in our Usercentrics tool, which you see at the beginning of your visit to the website. The legal basis for this processing is your consent, Art. 6(1)(a) GDPR.
Recipients of the Data
Recipients of the data may include technical service providers who operate and maintain our website as processors. We have concluded the corresponding data processing agreements with these providers.
Further recipients and details about the technical functioning of the tools used can be found in our Usercentrics tool.
Storage Period and Cookie Details
Details regarding the storage period of cookies and their functionality can be found in the information provided to you at the beginning of your visit to our website through the Usercentrics tool under the sections “Duration” and “Purpose”.
Withdrawal of Consent
You may withdraw your consent to the storage and use of your personal data by Klüber Lubrication GmbH at any time without formal requirements. To do so, simply use the contact details provided on the website or in this privacy policy. You can also adjust the settings made in the consent tool at any time according to your preferences.
Profiling
With the help of tracking tools, the behaviour of website visitors can be assessed and their interests analysed. For this purpose, we create a pseudonymous user profile.
f. Google Signals
We also use the technical extension “Google Signals,” which enables cross‑device tracking. This makes it possible to associate an individual website visitor with different devices. However, this only occurs if you are logged into your Google service during your website visits and have activated the “personalized advertising” option in your Google account settings. In this process, personal data may be transmitted to Google. We do not receive any personal data or access to user profiles.
If you do not wish to use “Google Signals,” you can deactivate the “personalized advertising” option in your Google account settings.
g. Use of Google Maps
Purpose and Legal Basis
On this website, we use the Google Maps service. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google”). This allows us to display interactive maps directly on the website and enables you to use the map function conveniently.
You can find more detailed information on Google’s data processing in the Google Privacy Policy. In the Privacy Center, you can also change your personal privacy settings. Comprehensive instructions on managing your own data in connection with Google products can be found here.
The legal basis for this processing is your consent pursuant to Art. 6(1)(a) GDPR.
Recipients
By visiting the website, Google receives information that you have accessed the relevant subpage of our website. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data is directly associated with your account.
Right to Object to Processing
If you do not want your data to be associated with your Google profile, you must log out of Google before activating the button. Google stores your data as usage profiles and uses them for purposes of advertising, market research, and/or the needs‑based design of its website. Such evaluation is carried out in particular (even for users who are not logged in) to deliver personalised advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, and you must contact Google directly to exercise this right.
Storage Period
We do not collect any personal data through the integration of Google Maps.
Third‑Country Transfer
Google processes your data in the USA. To ensure lawful data transfer, we have concluded Standard Contractual Clauses.
Preventing Processing
If you do not want Google to collect, process, or use data about you via our website, you can deactivate JavaScript in your browser settings. However, in this case you may not be able to use our website or may only be able to use it to a limited extent.
Provision Required or Necessary
The provision of your personal data is neither legally nor contractually required. However, if you block access, this may result in functional limitations on the website.
Withdrawal of Consent
You may withdraw your consent to the storage and use of your personal data by Klüber Lubrication GmbH at any time without formal requirements. Simply use the contact details provided on the website or in this privacy policy. You can also adjust the settings you made in the consent tool at any time according to your preferences.
h. Use of Matomo
If you have given your consent, Matomo is used on this website. Matomo is an open‑source software for the statistical analysis of visitor access. The provider of the Matomo software is InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand. Matomo sets a cookie (a text file) on your device which enables your browser to be recognised. When subpages of our website are accessed, the following information is stored:
- the IP address of the user, shortened by the last two bytes (anonymised)
- the subpage accessed and the time of access
- the page from which the user accessed our website (referrer)
- which browser with which plugins, which operating system and which screen resolution is used
- the time spent on the website
- the pages that are accessed from the subpage being visited
The use of Matomo serves the purpose of improving the quality of our website and its content. This allows us to understand how the website is used and to continuously optimise our offering.
For analysis using Matomo, we have extended the URL addresses of individual pages of our website with so‑called UTM parameters. These UTM parameters provide information about the source of a website visit, the advertising medium used (e.g., advertisements on other websites, email newsletters, social media), as well as the nature and content of the advertising campaign.
We also use the Heatmap and Session Recording modules, provided you have given consent. The heatmap feature shows us areas of our website where the mouse is moved most often or most frequently clicked. The session recording feature records individual user sessions. We can replay recorded sessions and analyse how our website is used. Data entered into forms is not recorded and is never visible.
By anonymising the IP address by six digits, we take into account the website visitor’s interest in the protection of personal data. The data is not used to identify website users personally and is not combined with other data. The information generated by the cookie about your use of this website is not passed on to third parties.
The legal basis for this processing is your consent, Art. 6(1)(a) GDPR.
Withdrawal of Consent
You may withdraw your consent to the storage and analysis of your data by Matomo at any time via the link provided below. An opt‑out cookie will then be stored on your device, valid for two years. This ensures that Matomo does not collect any session data. Please note that the opt‑out cookie will be deleted if you delete all cookies in your browser.
More information on the privacy settings of the Matomo software can be found at:
https://matomo.org/privacy/
You can also prevent the use of cookies via the corresponding settings in your browser software; however, we point out that in this case you may not be able to use all functions of this website to their full extent.
i. Embedded YouTube Videos
Purpose
We embed YouTube videos on some of our web pages. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA (hereinafter “YouTube”). When you visit a page that contains a YouTube plugin, a connection to YouTube’s servers is established. YouTube is informed about which pages you visit. If you are logged into your YouTube account, YouTube can assign your browsing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account beforehand.
When a YouTube video is started, the provider sets cookies that collect information about user behaviour.
Further information about the purpose and scope of data collection and processing by YouTube can be found in the provider’s privacy policies. There you will also find information about your rights and settings options to protect your privacy: https://policies.google.com/privacy. Google processes your data in the USA. As appropriate safeguards for lawful data transfer, we have concluded Standard Contractual Clauses.
Legal Basis:
The legal basis for this processing is your consent pursuant to Art. 6(1)(a) GDPR.
Recipients:
Accessing YouTube automatically establishes a connection to Google.
Storage Period and Withdrawal:
If you have disabled the storage of cookies for the Google Ads program, you will also not have to expect such cookies when viewing YouTube videos. However, YouTube may store non‑personal usage information in other cookies. If you wish to prevent this, you must block the storage of cookies in your browser. Any consent given when accessing the website via our consent tool can be reset at any time in the settings, thereby withdrawing your consent.
Further information on data protection at “YouTube” can be found in the provider’s privacy policy:
Privacy Policy – Privacy & Terms – Google
Third‑Country Transfer:
Google processes your data in the USA. As appropriate safeguards for lawful data transfer, we have concluded Standard Contractual Clauses.
Provision Required or Necessary:
The provision of your personal data is neither legally nor contractually required. However, if you block access, this may result in functional restrictions on the website.
j. Use of Google Remarketing
Purpose and Legal Basis
Our website uses Google Conversion Tracking. The operator of the Google AdWords services is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. If you have reached our website via an advertisement placed by Google, Google AdWords sets a cookie on your computer. The conversion‑tracking cookie is set when a user clicks on a Google advertisement.
We also receive an individual “conversion cookie.” The information collected with the help of this cookie enables Google to create conversion statistics for us. However, we only receive the anonymous total number of users who clicked on our advertisement and were redirected to a page equipped with a conversion‑tracking tag. To anonymize your IP address, we have implemented the “anonymizeIP()” function. No data is collected that could personally identify a website visitor.
User data is processed pseudonymously within the Google advertising network. This means that Google does not store or process users’ names or email addresses but processes the relevant data based on cookies within pseudonymous user profiles. From Google’s perspective, the ads are thus not managed or displayed for a specific identified person, but rather for the cookie holder—regardless of who that cookie holder actually is. This does not apply if a user has expressly permitted Google to process the data without pseudonymisation.
The legal basis for this processing is your consent pursuant to Art. 6(1)(a) GDPR.
Recipients:
Whenever you visit our website, personal data—including your IP address—is transferred to Google in the USA. These personal data are stored by Google. Google may transmit the personal data collected via this technical process to third parties.
Our company does not receive any information from Google that would allow us to identify the data subject.
Storage Period:
These cookies expire after 30 days and are not used to personally identify individuals.
Third‑Country Transfer:
Google processes your data in the USA. As appropriate safeguards for lawful data transfer, we have concluded Standard Contractual Clauses.
Right to Object to Processing:
If you do not wish to participate in tracking, you can refuse the setting of the cookies required for this—e.g., by adjusting your browser settings to block cookies from the domain “googleleadservices.com” or by deactivating the automatic cookie setting.
Please note that you must not delete the opt‑out cookies as long as you do not wish measurement data to be recorded. If you delete all cookies in your browser, you must set the respective opt‑out cookie again.
Provision Required or Necessary:
The provision of your personal data is neither legally nor contractually required. However, if you block access, this may lead to functional restrictions on the website.
k. Use of Google Remarketing
Purpose and Legal Basis
This website uses the remarketing function of Google Inc. The operator of the Google Remarketing services is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google”).
The function is used to present interest‑based advertisements to visitors of our website within the Google advertising network. A so‑called “cookie” is stored in the browser of the website visitor, which enables the visitor to be recognised when they access websites that belong to the Google advertising network. On these pages, the visitor may be shown advertisements related to content that they previously viewed on websites using the Google remarketing function.
The legal basis for this processing is your consent pursuant to Art. 6(1)(a) GDPR.
Recipients:
Whenever you visit our website, personal data — including your IP address — is transmitted to Google in the USA. These personal data are stored by Google. Google may also transfer these personal data collected through this technical process to third parties.
Our company does not receive any information from Google that would allow us to identify the affected individual.
Prevention of Processing:
According to Google, no personal data is collected during this process. However, if you do not wish to use Google’s remarketing function, you can generally deactivate it by adjusting the settings at:
https://support.google.com/adwordspolicy/answer/143465 Alternatively, you can deactivate the use of cookies for interest‑based advertising via the Network Advertising Initiative by following the instructions at: http://www.networkadvertising.org/managing/opt_out.asp
Provision Required or Necessary:
The provision of your personal data is neither legally nor contractually required. However, if you block access, this may result in functional restrictions on the website.
l. Dealfront
Purpose and Legal Basis
We use Dealfront (Dealfront Group GmbH, Durlacher Allee 73, D‑76131 Karlsruhe, Germany) on our website to analyse visitor behaviour. For this purpose, the IP address is processed to help us understand which companies (B2B) visit our website. As part of the processing, the IP address is enriched with associated information such as the company name or industry classification.
The use of this service is based on your consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG) for the purpose of optimising our products, services, sales, and marketing. Consent can be withdrawn at any time.
Recipients of the data
Our website is maintained by service providers acting as processors on our behalf. All service providers are contractually obliged to treat your data confidentially.
In addition, Dealfront Group GmbH receives your data. We have concluded the corresponding data processing agreement with the provider.
Further information on Dealfront and its compliance with the General Data Protection Regulation can be found at: www.dealfront.com/gdpr/
Privacy center including data protection information for data subjects: www.dealfront.com/privacy-center/
Dealfront has developed the document “Data Protection Information for Data Subjects” to inform affected individuals in accordance with Art. 14 GDPR.
Storage Period
Data is deleted as soon as it is no longer required for the intended purposes or as long as the corresponding consent remains in place. However, statutory retention obligations may result in a longer storage period.
Provision Required or Necessary
The provision of the aforementioned personal data is neither legally nor contractually required. Providing your personal data is voluntary and based solely on your consent.
Third‑Country Transfer
No transfer to third countries takes place. Although Dealfront operates globally, the collected data is stored and processed exclusively on servers within the European Union.
Withdrawal of Consent
You may withdraw your consent at any time via the COOKIE SETTINGS.
3. Data security
We handle personal data only to the extent permitted by data protection regulations. We also take all necessary technical and organizational security measures to protect your personal data at all times against unauthorized access and misuse.
To ensure the security of your data during transmission, we use encryption technologies (e.g., SSL) via HTTPS. Our servers are protected by firewalls and antivirus systems. Backup and recovery procedures as well as role‑based access and authorization concepts are standard practice for us.
4. What data protection rights do you have?
Every data subject has the right of access pursuant to Art. 15 GDPR, the right to rectification pursuant to Art. 16 GDPR, the right to erasure pursuant to Art. 17 GDPR, the right to restriction of processing pursuant to Art. 18 GDPR, the right to object pursuant to Art. 21 GDPR, as well as the right to data portability pursuant to Art. 20 GDPR.
The restrictions under Sections 34 and 35 of the German Federal Data Protection Act (BDSG) apply to the right of access and the right to erasure.
You may withdraw consent granted for the processing of personal data at any time. Please note that such withdrawal is effective only for the future. Processing operations carried out before the withdrawal are not affected by it.
In addition, you have the right to lodge a complaint with a competent data protection supervisory authority (Art. 77 GDPR in conjunction with Section 19 BDSG). A list of supervisory authorities (for the non‑public sector) with contact details can be found at:
https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html
5. Changes to our data protection regulations
We reserve the right to amend this privacy policy so that it always complies with current legal requirements or to reflect changes to our services in the privacy policy, for example when introducing new services. The new privacy policy will then apply to your next visit.
6. Information on your right to object according to Art. 21 GDPR
Individual right to object
You have the right, on grounds relating to your particular situation, to object at any time to the processing of your personal data which is carried out on the basis of Art. 6(1)(f) GDPR (data processing based on a balancing of interests); this also applies to profiling based on this provision within the meaning of Art. 4 No. 4 GDPR.
If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise, or defence of legal claims.
Recipient of an objection
The objection can be submitted informally with the subject “Objection”, including your name, address, and date of birth, and should be sent to the contact details of the controller listed under Section 1.